About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview:

Videographer | London HQ (Old Street) | On-site

We’re looking for a talented Videographer to bring Fresha’s product to life through engaging video content, supporting our Product Education team and Academy initiatives.

You’ll own video production from concept to completion, with the opportunity to develop creative ideas, get hands-on with filming and editing, and create content that makes Fresha’s platform easier and more engaging for our customers to understand.

This is an opportunity to take real creative ownership, develop your craft and make an impact through content at a fast-growing global tech business.

What You'll Do:

• End-to-End Production: Bring ideas to life by owning video projects through the full production process, creating engaging content that brings Fresha’s products and stories to life.

• Creative Development: Turn ideas into engaging video concepts for Fresha Academy and digital platforms, bringing your creative vision to the content you produce.

• Filming & Direction: Get hands-on with filming, setting up and operating cameras, lighting and audio equipment, while confidently directing presenters and contributors.

• Editing: Shape footage into polished, engaging content through editing, bringing together visuals, sound and pacing to create a strong final product.

• Motion Graphics & Animation: Create motion graphics and animations that enhance video storytelling, making complex product information clear, engaging and visually compelling.

• Production & Project Management: Take ownership of production schedules and multiple projects, keeping everything organised and moving while delivering high-quality content on time.

• Collaboration: Work closely with Product Education, Product Managers and Marketing to bring ideas to life, understand what our customers need and create content that resonates with them.

• Brand: Champion Fresha’s visual identity across every video you create, ensuring content feels consistent, polished and unmistakably Fresha.

What We're Looking For:

• Video Production Expertise: 2+ years’ experience in video production or a related field, ideally within an educational or SaaS environment, with strong technical skills across camera, lighting, audio and editing.

• Storytelling & Scripting: A strong storyteller with an eye for pacing and visual detail, able to turn complex concepts into clear, engaging educational content.

• End-to-End Production: Confident taking productions from pre-production through filming and post-production, maintaining a high standard of quality at every stage.

• Creative Vision: A self-starter who brings ideas to life, confidently champions creative thinking and knows how to respond to feedback.

• Motion Graphics & Design: Able to independently create motion graphics and visual design using Adobe After Effects or equivalent to enhance video content.

• Collaboration & Organisation: A strong communicator who can work independently and collaboratively, manage multiple deadlines and stay solutions-focused when challenges come up.

Your Opportunity at Fresha:

• Shape How We Teach: Create Academy and Product Education content that changes how customers learn and use Fresha.

• Bring the Product to Life: Turn new features and complex product concepts into engaging video that makes Fresha easy to understand.

• Own Your Creative Vision: Take ideas from the first concept through to the final cut, with the freedom to bring your own creative approach to every project.

• Create for a Global Audience: Produce video content that helps customers across different markets understand and get the most from Fresha.

• Work Closely with Product: Get close to Fresha’s products, working with Product Education and Product teams to turn ideas and features into engaging content.

Inclusive Workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristic in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.