About Keyper: At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management. Learn more at Keyper.

Job Title: Assistant Relationship Manager - RNPL

Key Responsibilities:

• Respond to customer inquiries on the support channel.

• Assist, educate and onboard customers seamlessly onto the RNPL platform.

• Follow the given process of onboarding tenants onto CRM and liaising with the admin team to ensure necessary documentation is in place.

• Address and resolve tenant and landlord inquiries and concerns in a timely and professional manner.

• Coordinate with the verification and credit assessment teams to ensure timely processing.

• Assist in the negotiation and execution of lease agreements with tenants and landlords.

Desired Skills:

• Effective communication and relationship management skills.

• Ability to analyze data and prepare reports.

• Proficiency in using digital tools and platforms for property management.

• Strong customer service orientation with a focus on tenant and landlord satisfaction.

Qualifications:

• Bachelor’s degree in business administration, Real Estate, or a related field.

• Experience in customer service or administrative roles within the real estate or property management industry.

• Strong organizational and multitasking skills.

• Proficiency in using property management software and CRM systems.

• Excellent communication and interpersonal skills.

• Attention to detail and strong problem-solving skills.

• Ability to work collaboratively with cross-functional teams.

• Proficiency in Arabic and English.