About Taager

Taager is the first B2B startup focused on social sellers- Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection and customer service.

In 2019 we started as a team of 8 people, now we are over 350 employees across Egypt, KSA and the UAE. We serve more than 34K social e-commerce sellers from incredibly diverse backgrounds – from students earning a part-time income to highly ambitious digital marketing experts looking to become solo entrepreneurs. The sellers on our platform benefit from access to 2,500+ highly marketable products. Our people are driven by our mission and motivated by our desire to deliver the most seamless customer experience to the sellers on our platform. With a continuous focus on quality and execution, we are changing the social e-commerce landscape in the MENA region!

Our Mission

Our mission is to empower anyone to start and scale their e-commerce business.

Our Vision

We envision a world where everyone has the opportunity to sell online, make a living and even get rich in an easy and low-risk environment. A world where the magic of technology becomes accessible to the most talented of Merchants.

About the Role

• Provide technical support for local and remote users across multiple locations
• Perform installation, configuration, and troubleshooting of Hardware, Software, and LAN / WAN infrastructure
• Troubleshoot the network and system services (ERP, Printing, Email service, VPN, and Internet access)
• Apply the application of all IT policies and regulations
• Setup and configure surveillance cameras
• Configure the attendance machines and its reporting system service
• Good understanding of Windows Server, CCNA, and Firewall fundamentals
• Basics of VOIP Systems would be a plus.

Qualifications

• BSc/BA in IT, Computer Science or Related Field.
• Experience from 1 to 2 Years.
  
• Good Knowledge of MCSA, CCNA Self-Study.
• Ability to diagnose and resolve basic technical issues
• Excellent Communication Skills
• Very good command in English